Support

Need a hand with your apartment, sync, or a device feature?

Email login@lifeinlofi.io. Include your device model, operating-system version, app version, and what you expected to happen. Never send a sign-in or deletion code.

Account and sync

An account is optional. If a sign-in code does not arrive, check the email address and spam folder, wait a few minutes, then request a new code. Local records remain on the device if sync is unavailable.

Health, location, and NFC

These features work only after you choose them and grant the matching system permission. You can review or revoke access in iOS or Android settings. Walk recording stops when you choose End Walk.

Delete an account

Use Settings → Account → Delete account in the app, or use the web deletion page after uninstalling. Both paths require a code sent to the account email.

Privacy

Read the Privacy Policy for details about local storage, optional sync, permissions, analytics, retention, and your choices.